Guarantees
FAQs
Where's the QR Code?
Starting September 2024, we will no longer be using QR Codes.
To fully enjoy your ESOSKIN products, please refer to the personal letter scroll from our Founder and CEO, Ms. CA Marollano, included with your purchase to maximize each product's use.
Do you have COD?
To provide clarity, our policy has always excluded Cash-on-Delivery (COD) options for product payments due to specific internal reasons established long ago.
However, we understand the need for flexibility, so we do allow customers to pay for their shipping fees through COD after they've settled the payment for their purchase, provided they are within Metro Manila only and they agree to book either a Lalamove and/or Grab Express Delivery.
This approach helps us maintain an efficient service while offering our customers a convenient payment alternative.
Frequently Asked Questions
Do you have more questions? Feel free to refer to our FAQs here.